Privacy Policy
At Arsenault's Southcoast T-Shirt Prints, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.
Information We Collect:
●Name, email address, phone number
● Shipping and billing addresses
● Payment information (processed securely via third-party platforms)
● Uploaded logos, designs, or custom artwork
● Any additional information you voluntarily provide (e.g., through contact forms)
How We Use Your Information:
● To process and fulfill your orders
● To communicate with you regarding your purchase or inquiries
● To send order updates, promotional offers (if you opt in), and business announcements
● To improve our website, products, and customer service
Data Security: We take all reasonable precautions to protect your information. Your data is stored securely and never sold or shared with third parties except as necessary to complete your transaction (e.g., payment processing or shipping).
Cookies: Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings.
Your Rights: You may request access to, correction of, or deletion of your personal data by contacting us at southcoasttshirtprints@gmail.com.
Updates to This Policy: We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Shipping Policy
Arsenault's Southcoast T-Shirt Prints
Thank you for shopping with us! Below is our shipping policy to help you understand how we process and deliver your orders.
Processing Time: All orders are made to order. Please allow 5-7 business days for processing before your order ships. Custom designs may take additional time depending on approval and design complexity.
Shipping Rates:
● Standard Shipping: $15 for orders $149.99 and under
● Free Shipping: Orders over $150
● Express Shipping: $35 flat rate for faster delivery
Shipping charges will be calculated and displayed at checkout.
Shipping Time:
● Standard Shipping: 5-7 business days after processing
● Express Shipping: 3-5 business days after processing
Delivery:
All items are folded, packaged, and shipped with care to ensure they arrive in excellent condition. Orders are shipped directly to the address provided at checkout.
Tracking:
Once your order has shipped, you will receive a tracking number via email or text to monitor your delivery status.
Local Pickup:
Local pickup options may be available upon request. Contact us directly for arrangements.
Questions?
If you have any questions about your order or shipping, feel free to contact us at: southcoasttshirtprints@gmail.coms or 508-441-1020
www.arsenaultssctsp.com
Refund Policy
Arsenault's Southcoast T-Shirt Prints
At Arsenault's Southcoast T-Shirt Prints, we take pride in the quality of our custom apparel. Because each item is made-to-order and customized specifically for you, all sales are final .
However, we’re here to make things right if there’s an issue with your order.
No Refunds or Exchanges on Custom Orders
Due to the personalized nature of our products, we do not accept returns, exchanges, or cancellations once an order is placed and production has begun.
Damaged or Incorrect Items
If your order arrives damaged or incorrect due to a mistake on our end, please contact us within 2 business days of receiving your order. We may ask for a photo of the issue to help us assess and resolve the problem.
Customer Responsibility
We are not responsible for:
● Spelling or design errors in artwork submitted by the customer
● Incorrect sizes ordered
● Delays caused by the shipping carrier
Please double-check your order details and uploaded designs before finalizing your purchase.
Contact Us
If you have any questions or concerns about your order, please contact us: southcoasttshirtprints@gmail.com or 508-441-1020
www.arsenaultssctsp.com
Terms and Conditions
Arsenault's Southcoast T-Shirt Prints
Welcome to Arsenault's Southcoast T-Shirt Prints. By accessing our website and placing an order, you agree to the following terms and conditions. Please read them carefully.
1. Custom Orders: All custom orders are made based on the information, artwork, and instructions provided by the customer. We are not responsible for errors in the submitted files or misspelled text. Once your design is approved, production will begin and changes may not be possible.
2. Payment: Full payment is required at checkout to begin processing your order. We accept major credit/debit cards and other secure payment methods through our website.
3. Turnaround Time: Typical processing time is 5-7 business days, as well as shipping. Rush options may be available upon request. Please note, production time may vary based on order size, design complexity, or approval delays.
4. Shipping & Delivery: We offer standard and express shipping options. Shipping fees are non-refundable. Delivery times may vary and are estimated, not guaranteed. Once shipped, we are not responsible for delays caused by carriers.
5. Returns & Exchanges: Due to the custom nature of our products, we do not accept returns or exchanges unless the item is defective or an error occurred on our part. If there is an issue with your order, please contact us within 2 business days of delivery.
6. Ownership of Designs: You confirm that you own the rights or have permission to use any artwork or logos you submit. We reserve the right to refuse any content we deem offensive, copyrighted without permission, or inappropriate.
7. Use of Customer Photos: We may feature finished products on our website or social media. If you'd prefer your items not be shared, please let us know in advance.
8. Limitation of Liability: Arsenault's Southcoast T-Shirt Prints is not liable for any indirect, incidental, or consequential damages related to the use of our products or services.
9. Policy Updates: We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page.
Contact Us
If you have any questions or concerns, please reach out to:
southcoasttshirtprints@gmail.com
508-441-1020
www.arsenaultssctsp.com